Terms & Conditions

Effective Date: 1 January 2026

OVERVIEW

This website, https://nakshatraai.ai ("Website"), is owned and operated by Nakshatra AI ("Nakshatra AI", "we", "our", or "us").

Throughout the Website, the terms "we", "our", and "us" refer to Nakshatra AI. The terms "you", "your", or "User" refer to any individual or entity accessing, browsing, registering, purchasing products, booking consultations, or otherwise using the Website and its services.

Nakshatra AI provides AI-powered astrology services, astrology consultations, Kundli generation, horoscope services, compatibility reports, spiritual guidance, and an online store offering gemstones, Rudraksha, bracelets, malas, yantras, and other spiritual products.

By accessing this Website, registering an account, purchasing products, booking consultations, or using any service offered through the Platform, you agree to be legally bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, Returns & Refund Policy, and all other policies published on this Website.

If you do not agree with these Terms, you should immediately discontinue the use of this Website.

Nakshatra AI reserves the right to modify, update, suspend, or replace any portion of these Terms at any time. Continued use of the Website following any modifications constitutes acceptance of the revised Terms.

SECTION 1 – ONLINE PLATFORM TERMS

By using this Website, you represent and warrant that:

  • You are at least eighteen (18) years of age or are using the Website under the supervision of a parent or legal guardian.
  • All information provided by you is true, complete, and accurate.
  • You will not use the Website for any unlawful, fraudulent, abusive, or unauthorized purpose.
  • You shall comply with all applicable laws and regulations while using the Platform.
  • Any violation of these Terms may result in suspension or permanent termination of your account without prior notice.

SECTION 2 – GENERAL CONDITIONS

Nakshatra AI reserves the right to refuse service, cancel orders, suspend accounts, or restrict access to any user at its sole discretion where it reasonably believes that these Terms have been violated or the Platform is being misused.

You agree not to:

  • Reproduce, copy, duplicate, sell, resell, or commercially exploit any portion of the Website without prior written permission.
  • Interfere with the security or functionality of the Platform.
  • Attempt unauthorized access to servers, databases, or user accounts.
  • Upload malicious software, viruses, or harmful code.
  • Use automated systems, bots, or scraping tools without authorization.

The headings used in these Terms are provided for convenience only and shall not affect the interpretation of any provision.

SECTION 3 – SERVICES OFFERED

Nakshatra AI provides various digital and spiritual services, including but not limited to:

  • AI-powered astrology guidance
  • Free Kundli generation
  • Horoscope services
  • Match Making
  • Astrology consultations through chat, voice, or video (where available)
  • Numerology and astrology-based recommendations
  • Gemstone recommendations
  • Spiritual guidance
  • Sale of gemstones, Rudraksha, malas, bracelets, yantras, and other spiritual products through Nakshatra Store.

All recommendations, reports, and consultations are intended solely for informational and spiritual purposes.

SECTION 4 – PRODUCTS & SERVICES

Certain products and services offered through Nakshatra Store are available exclusively online.

We make every reasonable effort to accurately display product descriptions, specifications, pricing, and images. However:

  • Natural gemstones may differ in colour, inclusions, shape, texture, and appearance.
  • Rudraksha beads are naturally occurring and may vary in size and surface texture.
  • Handcrafted spiritual products may contain minor variations.
  • Product images are for representation purposes only.
  • Certain products may require energisation or ritual preparation before dispatch.

Nakshatra AI reserves the right to:

  • Limit product quantities.
  • Modify pricing without prior notice.
  • Discontinue products or services.
  • Refuse orders where fraud or misuse is suspected.

SECTION 5 – ASTROLOGY SERVICES DISCLAIMER

Astrology is based on traditional Vedic principles, interpretations, and calculations.

The information, consultations, reports, AI-generated responses, gemstone recommendations, horoscope predictions, and spiritual guidance available on Nakshatra AI are intended for informational, educational, and spiritual purposes only.

Nakshatra AI does not guarantee:

  • Financial success
  • Medical improvement
  • Career advancement
  • Marriage outcomes
  • Relationship success
  • Business growth
  • Pregnancy
  • Childbirth
  • Health recovery
  • Any specific life outcome

Individual experiences and results may vary significantly.

Users should exercise independent judgment before making personal, financial, medical, legal, or business decisions.

Professional advice from qualified experts should always be sought wherever appropriate.

SECTION 6 – PRODUCT DISCLAIMER

Gemstones, Rudraksha, malas, bracelets, yantras, and other spiritual products available on Nakshatra Store are based on traditional beliefs and astrological practices.

While many users believe such products may provide spiritual, emotional, or symbolic benefits, Nakshatra AI does not warrant or guarantee any particular outcome resulting from their purchase or use.

Users acknowledge that:

  • Spiritual experiences differ from person to person.
  • Natural gemstones may contain inclusions or variations.
  • Product colour, weight, clarity, and appearance may differ slightly.
  • Energisation rituals are performed according to traditional methods where applicable.

SECTION 7 – USER ACCOUNT

Certain features require users to create an account.

You agree that:

  • Registration information shall remain accurate and updated.
  • Login credentials shall remain confidential.
  • You shall be solely responsible for activities conducted through your account.
  • You shall immediately notify Nakshatra AI of any unauthorized access.

Nakshatra AI reserves the right to suspend, restrict, or permanently terminate accounts involved in fraudulent, illegal, or abusive activities.

SECTION 8 – ORDERS, BILLING & PAYMENT

By placing an order through Nakshatra Store, you agree that:

  • All billing and shipping information provided is complete and accurate.
  • Payments shall be completed through approved payment methods available on the Website.
  • Orders are subject to verification before acceptance.
  • We reserve the right to reject, limit, or cancel any order due to stock availability, pricing errors, suspected fraud, payment failure, or technical issues.
  • Prices displayed on the Website are subject to change without prior notice.
  • If an order is cancelled by Nakshatra AI after payment has been successfully received, refunds shall be processed in accordance with our Returns & Refund Policy.

SECTION 9 – SHIPPING & DELIVERY

Orders shall be processed according to our Shipping Policy.

Products requiring energisation, ritual activation, or astrological preparation may require additional processing before dispatch.

Estimated delivery timelines are indicative only and may vary depending upon:

  • Courier partner availability
  • Weather conditions
  • Public holidays
  • Festivals
  • Natural disasters
  • Government restrictions
  • Other circumstances beyond our reasonable control

Nakshatra AI shall not be liable for delays caused by third-party logistics providers or events beyond its control.

SECTION 10 – RETURNS, EXCHANGES & REFUNDS

Returns, exchanges, cancellations, replacements, and refunds shall be governed exclusively by the Nakshatra AI Returns & Refund Policy.

Certain categories of products, including energized gemstones, customized spiritual products, personalized astrology reports, consultations, and digital services, may not be eligible for return or refund unless otherwise specified.

Users are advised to carefully review the applicable policy before placing an order.

SECTION 11 – INTELLECTUAL PROPERTY RIGHTS

All content available on Nakshatra AI, including but not limited to text, graphics, logos, icons, images, videos, software, AI-generated reports, astrology content, product descriptions, trademarks, designs, website layout, and other materials, is the exclusive property of Nakshatra AI or its respective licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, publish, modify, transmit, display, sell, license, or otherwise exploit any content available on the Platform without obtaining prior written permission from Nakshatra AI.

Unauthorized use of any material available on the Website may result in legal action.

SECTION 12 – USER CONTENT & FEEDBACK

If you submit reviews, ratings, suggestions, testimonials, feedback, comments, or other content through the Platform, you grant Nakshatra AI a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, publish, modify, and display such content for operational, promotional, or service improvement purposes.

You agree that any content submitted by you:

  • Does not violate any law.
  • Does not infringe the rights of any third party.
  • Is not defamatory, abusive, obscene, misleading, or unlawful.
  • Does not contain viruses, malware, or harmful code.

Nakshatra AI reserves the right to remove or refuse any user-generated content that violates these Terms.

SECTION 13 – THIRD-PARTY SERVICES & LINKS

The Platform may contain links to third-party websites, payment gateways, courier partners, social media platforms, analytics providers, or external services.

These third-party platforms operate independently and maintain their own terms and privacy policies.

Nakshatra AI neither controls nor assumes responsibility for the content, availability, security, products, services, or privacy practices of such third-party websites.

Your interaction with any third-party platform is entirely at your own risk.

SECTION 14 – PERSONAL INFORMATION

Your submission of personal information through the Platform is governed by our Privacy Policy.

By using Nakshatra AI, you consent to the collection, processing, storage, and use of your information as described in our Privacy Policy.

Users are encouraged to review the Privacy Policy periodically to understand how their information is managed.

SECTION 15 – ACCURACY OF INFORMATION

While Nakshatra AI makes reasonable efforts to ensure that the information available on the Platform is accurate and up to date, we do not guarantee that all information, product descriptions, pricing, availability, astrology content, or AI-generated responses are free from errors, omissions, or inaccuracies.

We reserve the right to:

  • Correct any typographical or pricing errors.
  • Modify or update information.
  • Cancel orders affected by pricing or technical errors.
  • Update product availability without prior notice.

SECTION 16 – PROHIBITED USES

You agree not to use the Platform:

  • For any unlawful or fraudulent purpose.
  • To violate applicable laws or regulations.
  • To infringe intellectual property rights.
  • To upload viruses, malware, ransomware, or harmful software.
  • To gain unauthorized access to the Platform.
  • To interfere with website security.
  • To scrape, crawl, copy, or harvest website data without authorization.
  • To impersonate another individual or entity.
  • To submit false, misleading, or inaccurate information.
  • To harass, abuse, threaten, or discriminate against any person.
  • To use automated bots or scripts that disrupt the Platform.

Violation of these Terms may result in immediate suspension or permanent termination of your account.

SECTION 17 – DISCLAIMER OF WARRANTIES

Nakshatra AI provides its Platform, products, AI-generated content, astrology services, consultations, and spiritual products on an "as is" and "as available" basis.

We do not guarantee that:

  • The Website will always operate without interruption.
  • The Platform will remain error-free.
  • AI-generated responses will always be accurate.
  • Astrology predictions will produce any particular outcome.
  • Spiritual products will guarantee specific results.
  • All technical issues will be resolved immediately.

Your use of the Platform is entirely at your own discretion and risk.

SECTION 18 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Nakshatra AI, its directors, employees, consultants, partners, affiliates, licensors, service providers, and representatives shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from:

  • Use or inability to use the Platform.
  • Purchase or use of products sold through Nakshatra Store.
  • AI-generated astrology recommendations.
  • Astrology consultations.
  • Horoscope reports.
  • Gemstone recommendations.
  • Delayed deliveries caused by courier partners.
  • Technical interruptions.
  • Data loss.
  • Unauthorized access.
  • Third-party services.

Users acknowledge that all purchases and astrology-related decisions are made voluntarily and at their own discretion.

SECTION 19 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Nakshatra AI, its affiliates, directors, employees, consultants, licensors, service providers, and partners from and against any claims, liabilities, damages, losses, expenses, costs, or legal fees arising out of:

  • Your breach of these Terms.
  • Violation of applicable laws.
  • Misuse of the Platform.
  • Infringement of third-party rights.
  • Fraudulent or unauthorized activities carried out through your account.

SECTION 20 – SEVERABILITY

If any provision of these Terms is held to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from these Terms without affecting the validity or enforceability of the remaining provisions.

SECTION 21 – TERMINATION

These Terms shall remain effective until terminated by either you or Nakshatra AI.

We reserve the right to suspend, restrict, or permanently terminate your access to the Platform, without prior notice, if we reasonably believe that:

  • You have violated these Terms.
  • You have engaged in fraudulent activities.
  • Your actions may harm Nakshatra AI or other users.
  • You misuse the Platform or its services.

Termination shall not affect any rights or obligations accrued prior to termination.

SECTION 22 – ENTIRE AGREEMENT

These Terms & Conditions, together with the Privacy Policy, Shipping Policy, Returns & Refund Policy, and any other policies published on the Website, constitute the entire agreement between you and Nakshatra AI regarding the use of the Platform.

SECTION 23 – GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over Nakshatra AI's registered office.

SECTION 24 – CHANGES TO THESE TERMS

Nakshatra AI reserves the right to modify, amend, update, or replace these Terms & Conditions at any time.

Any revised version shall become effective immediately upon publication on the Website unless otherwise stated.

Your continued use of the Platform after such updates constitutes acceptance of the revised Terms.

SECTION 25 – CONTACT INFORMATION

For any questions regarding these Terms & Conditions, please contact us:

Nakshatra AI
Website: https://nakshatraai.ai
Email: info@nakshatraai.ai

If you require assistance regarding your orders, consultations, or products purchased through Nakshatra Store, our customer support team will make reasonable efforts to respond as promptly as possible.